Why is IT governance so difficult to implement?
“Governance? Process? Yuck, nasty words!” Those are the actual opening words I used in an introductory email to O’Reilly Media business leaders whom I was inviting to participate in an important new...
View ArticleThe impact of IT decisions on organizational culture
It’s said that with great power comes great responsibility. Among business functions, the IT group has disproportionate control over what can and can’t happen in an organization. Let’s take instant...
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Interim report card on O'Reilly's IT transformation
Last year O’Reilly Media committed to a new journey: An IT strategy was adopted with the intent to transform the way technology was delivered to support the goals of the business. It was equal parts...
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Seldom a love story: IT and end users
Today, the IT department is often a victim of its success. With technology increasingly at the center of business initiatives, there is an insatiable demand for services. And while most IT...
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What happens to e-government if government shuts down?
As the government shutdown clock ticks inexorably forward, many people are wondering how much of government will continue to operate or, in a literal sense, stay online. If the government shutdown...
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With IT leadership, the "how" is as important as the "what"
The other day my IT operations leader entered my office in a state of confusion. He had just been reviewing our uptime statistics and was baffled by what he saw. In 2010, on one particular web stack we...
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